Herbal Holland

Legal

Terms of Use

The terms for using herbalholland.com, in plain English.

Version 1.2 · Last updated 7 October 2026

In short

  • This site is for adults 18 and over, and by using it you accept these terms.
  • It's information only: nothing is sold here, and nothing on it is medical advice.
  • Our name, windmill and content are ours. Press may use our logos, unaltered, to refer to us.
  • South African law applies.
  1. About these terms

    These terms apply when you use herbalholland.com. By using the site you accept them; if you don't, please don't use it.

    The site is for adults aged 18 and over only.

  2. Who we are

    This website is run by Vantax (Pty) Ltd, which owns Herbal Holland's online business. Section 43 of the Electronic Communications and Transactions Act asks us to publish these details:

    Registered name: Vantax (Pty) Ltd

    Our registration number and registered address aren't published yet. Until they are, you can reach us at hello@herbalholland.com.

    Email: hello@herbalholland.com

    Website: herbalholland.com

  3. What this site is

    It's information about Herbal Holland: who we are, our stores, press and careers.

    Nothing is sold on this site. Our online shop and Herbal Holland Rewards have their own terms, which apply when you use them.

  4. No medical advice

    Nothing on this site is medical advice. For advice about your health, speak to a doctor or pharmacist.

    Licensed medicines are supplied only by our pharmacists, to registered patients with a SAHPRA authorisation.

    Nothing on this site is an offer to supply any product.

  5. Careers

    The roles on our careers page show the kind of people we hire. They don't mean a position is open.

    Applying doesn't create employment or a promise of it. Store roles are with the franchisee who owns the store.

  6. Our name, marks and content

    The Herbal Holland name, the windmill mark and the content of this site (its words, pictures and design) belong to Herbal Holland or are used with permission.

    Journalists and publishers may use the logos on our press page to refer to Herbal Holland accurately, as long as they're not altered.

    Anything else needs our written permission first: ask us at hello@herbalholland.com.

  7. Using the site properly

    Please use the site lawfully. Don't scrape it or collect contact details from it to send unsolicited messages, don't try to get around its security or interfere with how it works, and don't send false or automated enquiries.

  8. Accuracy and changes to the site

    We work to keep the site accurate and up to date, but information on it, including opening dates, may change without notice.

    We may change, suspend or remove any part of the site at any time.

  9. Liability

    To the extent the law allows, Herbal Holland isn't liable for any loss that comes from using this site or relying on its information.

    Nothing in these terms limits any right you have under the Consumer Protection Act or any other law that can't be excluded, or our liability for gross negligence.

  10. Privacy

    How we handle personal information is set out in our Privacy Policy, and how to request records we hold in our PAIA manual.

  11. Governing law

    These terms are governed by the law of the Republic of South Africa, and South African courts have jurisdiction.

  12. Changes to these terms

    We may update these terms. The version and date at the top show when they last changed, and using the site after a change means you accept the new version.

  13. Contact

    Questions about these terms: email hello@herbalholland.com.